Network, Hardware and Software Support
Mainstay Technologies provides a full, "virtual IT department" for our clients.
This includes all aspects of technology support - the role of CIO (vision, planning, and oversight), network management (patching, updating, monitoring, and being fully proactive), and help desk.
A proper network has an engineered infrastructure that is secure,
scalable, and reliable. It is properly supported and maintained by
certified technicians with remote maintenance, scheduled onsite visits, and readily available support via phone or email.
Emergency on-call support is available 24/7 with a trained technical
team offering fast response time for large or small needs.
- Custom maintenance and consulting solutions
- 24/7 on-call support
- Network engineering
- Scheduled proactive support visits
- Remote support
- Fast response time
- Reliable support for any size company
Services and Technologies we support:
- Networks (networking protocols, cables, firewalls, switches, hardware, etc.)
- Servers (Microsoft Windows Server 2008/2003, Small Business Server, Terminal Server, etc.)
- Microsoft enterprise products such as Exchange, SQL, and SharePoint
- Desktop and laptop computers (Mainstay is a Dell distributor, but supports virtually all brands of hardware)
- Operating Systems (Windows 7, Vista, XP, and 2000)
- Software
- Printers (all models and types, local and network)
- Internet technologies
- Website and E-mail accounts
- End-user support (training, advising, troubleshooting, etc.)
- Handheld computers (BlackBerry, tablets, Palm, Pocket PC, etc.), peripherals, and other digital devices
- Websites
- E-Commerce solutions
- Database and software development & maintenance
- Custom IT solutions