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AI & Automation Solutions for Businesses Nationwide

Navigate the changing landscape with expert guidance from your trusted technology partner.

AI & Automation Solutions | Your MSP

Discover Your AI Maturity Level

Take the first step in your AI journey by identifying where your organization stands today.

Where is your organization in its AI journey?

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Business as Usual
🔍
Readiness
🚀
Initial Deployment
⚙️
Integrated & Operationalized
🏆
Leading
Unsure
Continue your AI assessment

Mainstay and AI

Your trusted partner in navigating the AI revolution with practical, business-focused solutions.

Mainstay is committed to being your partner in this journey. We practice what we preach by actively implementing automation and AI within our own organization, giving us first-hand experience with the challenges and opportunities you'll face.

Our consultative approach provides customizable solutions that directly benefit your unique organization. We don't believe in one-size-fits-all AI implementations—instead, we focus on understanding your specific business goals and tailoring our recommendations to help you achieve them.

🤝

Partnership Approach

We work alongside your team, transferring knowledge and building internal capabilities, not just implementing solutions and walking away.

🎯

Customized Recommendations

We develop tailored strategies that align with your specific business goals, ensuring AI implementations deliver meaningful value to your organization.

📊

Results-Driven

We measure success through business outcomes and ROI, ensuring AI delivers tangible value to your bottom line.

AI versus Automation

Understanding the difference between AI and automation is crucial for implementing the right solutions for your business.

Feature Traditional Automation Artificial Intelligence
Decision Making Follows pre-defined rules and workflows Makes decisions based on data patterns and learning
Adaptability Limited - requires manual updates to rules High - can adapt to new situations without reprogramming
Data Handling Processes structured data in predictable ways Can process unstructured data and extract meaning
Complexity Best for repetitive, routine tasks Can handle complex, variable tasks
Implementation Generally simpler to implement More complex setup but greater long-term value

Why Your Business Needs Both

While automation excels at streamlining routine processes, AI adds intelligence that can transform how you make decisions and serve customers. The most successful businesses leverage both technologies strategically.

Our approach helps you identify where each technology can create the most value for your specific business needs and industry challenges.

Real Business Impact

Businesses that effectively implement both AI and automation see:

  • 30-50% reduction in processing time for routine tasks
  • 15-25% increase in customer satisfaction scores
  • 20-40% reduction in operational errors
  • Significant competitive advantage in their industry

AI in Your Business Software

Software vendors are rapidly adding AI capabilities to their products. Understanding these changes is crucial for staying competitive.

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Data Analytics

Traditional reporting tools now offer predictive analytics and automated insights, helping you spot trends and opportunities faster.

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Customer Service

CRM systems now include AI-powered chatbots, sentiment analysis, and automated follow-ups to enhance customer relationships.

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Productivity

Office suites and collaboration tools now offer AI assistants that can draft content, summarize meetings, and automate routine tasks.

What This Means For Your Business

These new AI capabilities represent both an opportunity and a challenge. While they can dramatically improve efficiency and insight, they also require new skills and strategies to leverage effectively.

Many businesses are paying for AI capabilities they aren't fully utilizing, missing out on competitive advantages and ROI from their existing software investments.

How We Can Help

Our team specializes in helping businesses maximize their existing software investments by:

  • Identifying AI capabilities in your current software stack
  • Providing targeted training to your team
  • Developing processes to leverage these tools effectively
  • Ensuring security and compliance with your AI usage

Discovering AI Usage in Your Business

Do you know who is using AI in your business right now? Most organizations are surprised by what they discover.

Unmanaged AI Usage

Just as unauthorized cloud services created security concerns, employees are now adopting AI tools without company oversight or approval. This creates both security risks and missed opportunities.

Studies show that over 70% of businesses have employees using AI tools that IT departments aren't aware of, potentially exposing sensitive data and creating compliance issues.

The Risks of Unmanaged AI

  • Data privacy vulnerabilities when sensitive information is shared with third-party AI services
  • Inconsistent outputs and quality when different teams use different AI solutions
  • Potential copyright and intellectual property complications
  • Lack of governance and oversight creating compliance risks

Benefits of a Formal AI Strategy

  • Secure, controlled AI access for employees who need it
  • Proper training to maximize productivity and quality
  • Consistent governance and compliance across the organization
  • Strategic integration with existing systems and workflows
  • Measurable ROI from your AI investments

Complete Your AI Maturity Assessment

Now that you understand the importance of AI strategy, finish your assessment to receive personalized recommendations. Regardless of what stage you're in, we can help you!

AI Strategy Maturity Assessment

Discover where your organization stands in its AI journey and how we can help you advance

1
Current State
2
Challenges
3
Goals
4
Your Info
5
Results

Where is your organization in its AI journey?

Select the option that best describes your current AI strategy and implementation.

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Business as Usual
No formal AI strategy. Staff might be experimenting individually without guidance.
🔍
Readiness
Researching potential impact and encouraging staff experimentation with secure tools.
🚀
Initial Deployment
Implementing AI capability with vendors and providing basic training to staff.
⚙️
Integrated & Operationalized
AI tools are making a real difference with roles modified and ongoing training.
🏆
Leading
AI is a top strategy, with custom integrations and organization-wide transformation.
Unsure
Not sure where your organization stands in its AI journey.

What AI challenges is your organization facing?

Select all that apply to your current situation.

📚
Staff Training
Need help training staff to use AI effectively
🔒
Security & Privacy
Concerns about data security and privacy with AI tools
🛠️
Tool Selection
Unsure which AI tools are right for our business
🔄
Integration
Difficulty integrating AI with existing systems
📊
Strategy
Need help developing a comprehensive AI strategy
💰
ROI
Uncertain about return on investment for AI initiatives

What are your AI implementation goals?

Select your primary objectives for implementing AI.

Operational Efficiency
Automate routine tasks and improve processes
👥
Customer Experience
Enhance customer service and support
💡
Innovation
Develop new products, services or business models
🏆
Competitive Advantage
Stay ahead of competitors in your industry
📈
Data-Driven Decisions
Improve decision making with AI insights
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Cost Reduction
Lower costs through automation and efficiency

Tell us about yourself

We'll use this information to provide you with a personalized AI strategy recommendation.

Thank You!

Your assessment has been submitted successfully. A member of our team will contact you shortly to discuss next steps.