Fully Managed IT Services

Even small businesses should have a world-class IT department.

No matter what size you are, technology plays a vital role in your business. That’s why we offer services tailored to your needs and budget. Get the knowledge, expertise, and quality you’d expect from a best-in-class company.

 

Have an award-winning IT department

All organizations need IT that serves the business needs.  Where risk is mitigated, opportunities are seized, systems are reliable, support is delightful, and budgets are predictable.  Mainstay exists to provide this.  We are a team of professionals radically committed to the success of our clients.  A team rich in IT expertise who values customer service alongside technology.  A business rooted in core values providing consistently high quality of service.

With Fully Managed IT Services, we serve as our Clients’ internal IT department, being held accountable for delivering results.


We deliver results

We provide our clients with an enterprise-level, highly personal IT department.  We pride ourselves on our thought leadership, intentional processes, and ever-evolving focus on customer service.

It’s true – as much as we focus on client strategic plans, security measures, budget forecasting, effective projects, and extreme system reliability, what sets us apart is our team of credentialed, passionate professionals. We love what we do and it’s the success of our clients that motivates us each day.

 

Proactive Planning

Whether an organization is large or small, the act of planning is critical. Planning starts with understanding the business and the current state of IT. It culminates in the implementation of wise technology that is well suited to the business needs. Learn more >>

Help when you need it

We have a large Response Services team, but 80% of all requests are handled by the same, dedicated person. That lets us personalize support and ensure that your people know the name and face behind each support request. We are driven to keep response times blazingly fast and ensure issues are taken care of as quickly and professionally as possible. Learn more >>

Cybersecurity

It’s impossible to deliver effective services without a deep, disciplined approach to security. 100% of Mainstay clients receive a tested security model as part of our service delivery, with the depth of expertise to scale with the organization. Learn more >>

Cloud

We are a Microsoft Cloud Solution Provider – just one example of our commitment to leading our clients to the cloud wherever it makes sense. We have migrated thousands of email accounts to Office 365, backup hundreds of local servers to the cloud, and have numerous clients with all servers hosted in the cloud. Learn more >>

An intentional IT Department

We provide the power of a results-oriented enterprise IT department to small businesses. There’s a lot involved in doing that – from how we procure over $1m of equipment for clients each year, to how we monitor system health, to how we develop Disaster Recovery Plans, to how we report on IT, to how we ensure 100% of systems get fully patched. Learn more >>

A personal team

With all the things we do, the feedback we hear from clients the most? “I love working with ___!” It’s true – what sets us apart is our team of credentialed, passionate professionals. Each client works with a small, dedicated team, while leveraging all resources when necessary. We love what we do and it’s the success of our clients that motivates us each day. Learn more >>

Culture

Before trusting anyone with such a critical component of your business as IT, we believe it is important to ensure you value similar things. Mainstay’s mission and values focus on our impact on people, the integrity with which we walk, and an intentional approach to harnessing the latest technology. Learn more >>


What our clients are saying

Bruce Langly – Rowley Agency
Paula Lewis – NH Bar Association
Dick Weaver – Laconia Housing Authority

" The unique quality Mainstay brings to the table is a holistic approach…by focusing on the business goals of their clients.  As a business, like ours, that virtually runs paperless, their role as a service provider to our business is a key ingredient to our success, and because of that, I am constantly recommending their services to my clients! "

Rusty Mosca, Managing Partner
Nathan Wechsler & Company

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