For a fraction of the cost of an additional employee, add the depth of a full team and award-winning services to your IT department.
We have been there. Being pulled in too many directions, with unending priorities and never enough time. Vacationing with the cell phone still on. Life in a small IT department is a challenge. We love working with IT professionals and the reward for us is to see you having fun again! Let us help carry the load.
Technology encompasses so many elements that it is extremely challenging for a small team to deliver necessary IT services, 24/7/365.
Mainstay delivers Professional IT Services to clients who have their own IT staff (typically 1-5 IT staff). We work alongside onsite staff to provide breadth and depth – seamlessly extending the IT department to provide the capacity, coverage, and specialization needed.
The service approach is highly customized for each client, based on its specific needs and the skills and workload of the staff. Common areas include:
Consulting, brainstorming, and dedicated planning and budgeting, to help lead IT’s direction.
Monitoring, maintenance, and back-end tasks that are critical, but are mundane (and can often be automated). Business Intelligence dashboards and reports so you have a handle on your system.
Providing risk assessments, security projects, and managed security services. Security is extremely challenging to do “on the side” and requires an intentional, focused approach.Learn More >>
Many of our clients have recurring onsite visits from an engineer to work alongside on an ongoing basis.
Fast, personal issue resolution. Provided either directly to end-user staff, or to the IT professionals for escalated, complex issues. Shared ticketing system if desired. Vacation coverage!
Technology implementations done to best practices, with you, so you learn the technology. We routinely deliver projects around VMware, Azure, Veeam, Server 2012, Server 2016, Cisco, Meraki, Office 365 and other technologies.
Logistics of warranty renewals, new equipment purchase, returns, and all that goes with procurement.
The right cloud recommendations, migration services, and support, whether it’s individual components or full infrastructure. Learn More >>
Chat with us today to discuss an approach that may work for your organization...