Whether an organization is large or small, the act of planning is critical. Planning starts with understanding the business and the current state of IT. It culminates in the implementation of wise technology that is well suited to the business needs.
We have a large remote IT Response Services team, but 80% of all requests are handled by the same, dedicated person. That lets us personalize support and ensure that your team knows the name and face behind each support request. We are driven to keep response times blazingly fast and ensure issues are taken care of as quickly and professionally as possible.
It’s impossible to deliver effective and secure IT services without a deep, disciplined approach to security. 100% of Mainstay clients receive a tested security model as part of our service delivery, with the depth of expertise to scale with the organization.
We are a Microsoft Cloud Solution Provider – just one example of our commitment to leading our clients to the cloud wherever it makes sense. We have migrated thousands of email accounts to Office 365, we backup hundreds of local servers to the cloud, and have numerous clients with all servers hosted in the cloud.
We provide the power of a results-oriented enterprise IT department to small businesses. There’s a lot involved in doing that – from how we procure over $1m of equipment for clients each year, to how we monitor system health, develop Disaster Recovery Plans, report on IT and ensure 100% of systems get fully patched.
With all the things we do, the feedback we hear from clients the most is “I love working with ___!” It’s true – what sets us apart is our team of credentialed, passionate professionals. Our clients works with a small, dedicated team, while leveraging all resources when necessary. We love what we do and it’s the success of our clients that motivates us each day.
Before trusting anyone with such a critical component of your business as IT, we believe it is important to ensure you have similar values. Mainstay’s mission and values focus on our impact on people, the integrity with which we walk, and an intentional approach to harnessing the latest technology.
What our clients are saying
Bruce Langly – Rowley Agency
Paula Lewis – NH Bar Association
Dick Weaver – Laconia Housing Authority
Providing secure IT support to businesses and nonprofits in New Hampshire and Northern Massachusetts.
No matter the size of your organization, technology plays a vital role in your business. Where risk is mitigated, opportunities are seized, systems are reliable, support is delightful, and budgets are predictable. Rooted in core values, our team is rich in IT expertise and deeply values customer service. With fully managed and outsourced IT services, we serve as our clients’ internal IT department, and we hold ourselves accountable for delivering results.
We have two locations. From our Belmont office, we serve businesses from Tilton to Concord, NH and areas north and west of the Lakes Region, some of our Systems Administrators head to Plymouth, Lebanon, and Hanover, NH. Out of our Manchester office, we service companies from Bedford to Nashua, NH and Exeter, NH to Lowell, MA.
Ready to go remote? We can serve as your off-site IT partner to enable your remote workforce.
The need for your workforce to operate remotely is more crucial than ever. We partner to enable your remote team and ensure they’re working productively and safely from a home office. Let us support your staff from anywhere.